* 원단 및 부자재(악세서리)에 대한 안내 - 공급처에서의 부재 or 갑작스런 생산 중단등의 이유로 인해 동일한 원단과 부자재를 구할 수 없을 때가 있습니다. 이 경우 최대한 비슷한 원단과 부자재로 변경될 수 있으니 양해를 부탁드리며, 이 점에 대해서 유념해 주시고 구매를 부탁드립니다. - 주문일로부터 3일 이내에 입금이 완료되지 않은 주문의 경우에는 주문이 취소되오니 양해해 주시기 바랍니다. - 모니터상에 보여지는 제품의 색상은 실제 제품과 약간 차이가 있을 수 있습니다.
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)