Therefore, the manufacturing process will start after the payment is confirmed.Please be advised that 2~3 month after the payment is confirmed will be required to process this product.We ask for your patience this product.
★ There can be slight difference from the product photo since each items(make up, cloth,wig,body parts) are all hand made。
★ given the nature of products are not exchange or refund.
★ makeup is hand-drawn, and thus may differ from doll to doll.★ wigs, clothes and eyes are all hand-made, and thus may differ.★ All colors can be vary depending on your monitor setting.★ This doll is customized products. If you made a payment, it is not possible to cancel the order.Therefore, we'd like to ask you to think carefully before making an order.
1. PayPal (firstname.lastname@example.org)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)