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You can find frequently asked questions & useful information about LUTS dolls.
It depends on our circumstance, but usually as soon as we confirm customer's payment in business day or next business day after our weekend or holiday.
As soon as we confirm your payment, we prepare order sheet so manufacture team start to make your dolls in the same day.
When we can' t make order sheet immediately after payment confirm because it's weekend or a day before holiday season, we hold the order sheet until next business day so your dolls will be made from the first work day.
You make payment on Saturday.
We don't work on Saturday so we can confirm your payment but we can't pass the order sheet to manufacturing team. On Monday, as soon as we start work, we pass the order sheet of last Saturday so manufacturing team start to make dolls then.
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