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News & Notice from LUTS about Event, New dolls and important things!

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Title [NOTICE] Shipping delay about Dec . 2020 ~ Feb. 2021 orders
Posted by LUTS DOLL (ip:)
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  • Date 2021-03-08 17:07:45
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Hello all LUTSDOLL users. 

This is LUTSDOLL and there is some news about the delivery of the 2020 Winter event order.


Due to the heavy orders on the last event, they will be delayed up to three weeks.

Even though the workload increased a lot due to the addition of staff and weekend work, such as the summer event, it was difficult to meet the notified period, 

thus we inevitably informed about our circumstances.

We are sincerely sorry for this inconvenience caused by the delay to all customers who trusted us and ordered from us

Currently, the production and shipments are being carried out sequentially.


Due to the frequent changes in the schedule of the department in charge, it is difficult to check the exact schedule even if you request an approximately estimated delivery schedule. 


Please understand that all employees are working hard to provide the best-qualified products to all customers as much as possible.

Thank you. 


Best Regards, 

LUTS

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