*This product made with Resin.
*Dark skin-colored dolls are more difficult to produce, thus marblings, spots, and surface traces(seems line etc) might be caused. Those are not considered as damaged or defective.
*The production period will be extend for "20 working days" for each of MAKE UP OPTION.
*The make-up result might be different compare to the photo samples.
* Sunshine and Brown on the skin darker skin, such as putting line it can be removed.
*The shipping will be started within 50 business days after transit confirmation. (Delivery may be delayed without additional notice depending on the production process.)
Afterwards, procedures take around 50 working days, which is the production period.
* The skin colour type is Windfresh White or White.(Please choose from both of them)
1. PayPal (email@example.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)