* 주문제작 상품 입니다. 1. 입금 확인 후 주문취소가 불가능 하므로 신중한 주문 부탁 드립니다. 2. 입금 확인후 45일 정도의 제작기간이 필요합니다.(영업일기준, 주말과 공휴일 제외) 3. 메이크업, 도색 추가시 3~4주의 시간이 더 소요됩니다. 4. 모니터에 따라 색상이 달라 보일 수 있습니다. 5. 인형 표면의 작은 먼지나 인형내부의 기포는 환불 사유가 되지않습니다. 6. 어두운 색상의 스킨 컬러 선택시에 퍼팅라인 및 기스자국이 보일 수있으니 신중히 선택바랍니다.
1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Information
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)