<Delivery period and precautions when ordering dolls>
* Delivery may take up to 35-40 business days
* Shipping is free
* Dolls are made in pre-order and cannot be canceled after payment is confirmed.
* Please purchase carefully
* Doll faceup can be lost regardless of retention period.
The doll faceup cannot be modified or repaired A/S.
Only re-makeup is allowed (Additional fee required)
* There is a putting line that occurs when making the doll, and it will be shipped without removing it.
* Refunds and exchanges are not possible due to putting lines.
* In the case of dolls, small dots and very small bubbles are not considered to be defective due to difficulties in working.
* Please note that due to these parts, refunds or exchanges are not possible.
* There may be a slight color difference depending on the monitor environment.
1. PayPal (email@example.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.
Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information :
Returns & Exchanges
If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)