NOTICE!!

1. PayPal (lutsdoll.co.ltd@hotmail.com)
2. Credit card (PG:Eximbay)
3. bank transfer (Please send Bank transfer fee 30USD together)
* The payment for order is confirmed once a day, in 10:00~11:00 a.m. of business day.
* It takes 1~2 business days to confirm your payment using PayPal. Bank transaction takes 1~2 weeks. Credit card payment is confirmed immediately.
* When the payment is confirmed safely, the order status would be 'Payment confirmed - order in process'.
* Payment should be sent within 7 days since order is made (including holiday), unless the order is automatically canceled.

Shipping Method : Parcel Service
Shipping Area : Worldwide
Shipping Costs : International Shipping Fee
Shipping time : 5 - 14 days
Shipping Information : We use EMS service under the contract to ship your products. In your country, EMS service can be changed local carrier service. We offer our shipping service all over the world.
To check the shipping process and detail, please refer to our CUSTOMER GUIDE (Click!)

Some South American and African area, other countries such as Italy, Kuwait, Colombia, Puerto Rico, Guam and so on is categorized as 'EMS PREMIUM' zone.
The shipping condition can be changed by the country. In such case, we will contact your email, please check your email for order is correct.

Please remember that we do not have responsibility on any accident from condition of delivery handling and tariff.

If you have any problem on our product, please contact us through Q&A board immediately.
You MUST contact us WITHIN 5 DAYS since you receive item. (Based on EMS Tracking arrival date)
If there is shipping accident / product defect, free exchange & return can be offered. Otherwise, return / exchange cost can be charged.
On detail of our return and exchange policy, please refer to our GUIDE
1. Item return & exchange policy (Click!)
2. Damaged item return & exchange policy (Click!)