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FAQ

You can find frequently asked questions & useful information about LUTS dolls.

Forum List
No. Category Title Posted by Date View Rocommend Rate
27 Guide for Owners [INFO]How to assemble old type dolls (KDF, DF before 2007) LUTS DOLL 2017-06-19 18:15:34 68 0 0points
26 Guide for Owners [INFO]Head detachment of 60cm Delfs new type body (TYPE 2, 3 & Mature type 2) LUTS DOLL 2017-06-19 17:49:54 83 0 0points
25 Member account What does 'point' (Store credit) mean? LUTS DOLL 2017-05-22 16:26:03 63 0 0points
24 Cancel & Refund Can I cancel my order? LUTS DOLL 2017-05-12 18:29:59 46 0 0points
23 Order & Payment Can you ship my two orders at once? - COMBINE SHIPPING LUTS DOLL 2017-05-12 18:29:40 81 0 0points
22 Order & Payment Can I add some items on my order? I forgot to order it. LUTS DOLL 2017-05-12 18:29:19 63 0 0points
21 Order & Payment My order status is still ‘Awaiting Payment'. Please check my payment. LUTS DOLL 2017-05-12 18:29:04 62 0 0points
20 Order & Payment When do you start to make dolls after I make my order? LUTS DOLL 2017-05-12 18:28:48 79 0 0points
19 Order & Payment My order status is still 'Preparing Shipment'’ for weeks! LUTS DOLL 2017-05-12 18:28:31 69 0 0points
18 Order & Payment What currency do you accept? LUTS DOLL 2017-05-12 18:28:12 81 0 0points
17 Order & Payment NOTE for layaway FORM LUTS DOLL 2017-05-12 18:27:58 178 0 0points
16 Order & Payment Do you accept layaway? LUTS DOLL 2017-05-12 18:27:40 701 0 0points
15 Event How can I add Event head? It is sold out! LUTS DOLL 2017-05-12 18:26:53 100 0 0points
14 Order & Payment bank / PayPal transfer information LUTS DOLL 2017-05-12 18:26:25 120 0 0points
13 Product Seam line ; is it broken? LUTS DOLL 2017-05-12 18:26:00 77 0 0points

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